Pharmaprojects Frequently Asked Questions
General Issues
- How do I access my trial of Pharmaprojects?
- I want to use chemical drawing tools, how do I do this and which tools can I use?
- I don't know how to search the database, who can help me with this?
- I have paid my subscription renewel payment but I still do not have access?
- Can I have a copy of the receipt/payment acknowledgement?
- Is the Pharmaprojects on the Web browser-based or is there an application which needs to be installed?
- Can I access Pharmaprojects using IP recognition?
- Does Pharmaprojects work on Microsoft® VISTA?
- Does Pharmaprojects work with Citrix?
- Is Pharmaprojects compatible with Apple Macintosh's?
- Can I have Pharmaproject access across multiple sites?
- I want to use Pharmaprojects on the web whilst on the move, can I do this?
- Can I use Pharmaprojects on the Web from home?
Login Issues
- I am the administrator of Pharmaprojects on the web but I cannot acess the application, what should I do?
- I forgot my Pharmaprojects username and password, what do I do?
- My username and password doesn't work?
- I can't log into Pharmaprojects on the Web what should I do?
- I have been given a temporary login for Pharmaprojects, what should I do to access Pharmaprojects?
Install Issues
- I am trying to download Pharmaprojects on the Web but it doesn't let me, what should I do?
- I am trying to install Pharmaprojects on the Web but it says I do not have the correct rights, what do I do?
- I am trying to install Pharmaprojects on the Web but it says i do not have the required Microsoft® .NET framework installed, what should I do?
- What version of Microsoft® .NET framework do I need to install?
- Do I install pharmaprojects (CD or WEB) asa standalone application or a networked application?
